Over the past 10 years we have provided excellent customer service. Our website now has a page that we can share our new customers experiences with you. These are genuine comments given to us in writing from our customers who are delighted with the products & services they receive from us:
"Excellent advice in the shop and great service by the salesman at our home. Ample explanations, patience and time to try different models. Thorough details given regards insurance & support etc. Brilliant."
R Chacksfurd, Worcester
"I am very impressed by the prompt, polite, reliable and efficient service of Countrywide Mobility Services LTD. They are always willing to help regardless of issue or time of day. Excellent. I will continue to be a satisfied customer for a long time."
P Lamkin, Malvern
“Very quick process from applying to receiving the powerchair. Paul was amazing from start to finish and was very helpful and answered all my questions."
A Selvey, Worcester
“Very pleased with my new Motability scooter. This will now give me the chance to go out where I couldn’t before. Customer service is excellent and reliable.”
Mrs G Warner, Malvern
“We are delighted by the service we have received when buying a wheelchair. Staff very friendly and informative.”
K Oliver, Worcester
“We were very impressed with the compassionate and professional service of Countrywide Mobility Services. We purchased a mobility scooter and the service of bringing the choice of scooters for us to choose, the knowledge and suggestions that helped us make the right purchase choice was exemplary. We highly recommend Countrywide to anyone who needs mobility services.”
Claire Gibbs, Worcester
“Before I bought my scooter I stopped scooter drivers in the street for their experience of owning and using a scooter. 99% of people said “Go to Countrywide”. I haven’t regretted it; so far I have been treated with courtesy and good humour, all my queries have been answered. Long may it continue.”
Mr F.C Dutton, Worcester
“More than happy with the powerchair which I got to get me out more. Extremely comfortable and I feel more secure and safer in it. The demonstration gave me the confidence to use the chair and get used to it over a couple of days I borrowed the chair before buying. They were very helpful and courteous and went the extra mile. Many thanks.”
Mrs T Hodgkins, Worcester
“Great service, always a pleasure to deal with you.”
Barbara Hardy, Bredon
“Staff are very kind, patient, understanding, warm and friendly. Huge help! The shop is great to try out wheelchairs to choose the best one. We never felt pressured into buying anything. They had a lot of knowledge to hand when we asked questions. Thank you.”
Mandy Taylor, Worcester